Canada Luggage Depot

For purchases made within the United States or Canada

Your Travelon bag has been manufactured to provide you with years of trouble-free use. We stand behind the quality of materials and workmanship that have gone into the construction of your Travelon bag and warrant it to be free from defects in materials and workmanship for 5 years from date of purchase. All other products, including electronics, are warranted to be free from defects in materials and workmanship for 90 days from date of purchase. If in the unlikely event you experience a defect in materials or workmanship within the warranty period:

Contact Travelon’s Customer Service Department (1-800-537-5544 or customerservice@travelonbags.com for a repair or replacement (at Travelon’s discretion).

You will be provided with instructions for the product's return. You may be asked to send a dated proof of purchase and a check to cover shipping and handling. Your Return Authorization number must be written on the outside of the return box.

If there is not an exact replacement available, we will make every effort to replace the product with a similar product or a product of a comparable retail value.

This warranty is designed to protect you against defects in materials and workmanship only. Like any product, your Travelon product will wear over time with normal use. This warranty does not cover damage resulting from wear and tear, misuse, abuse, or damage caused by common carriers. If you return an item due to these reasons, Travelon reserves the right to return it to you.

Travelon does not make any implied warranties of merchantability, or use for a specific purpose nor does the limited warranty apply to incidental or consequential damages. Some states do not allow limitations on incidental or consequential damages nor the extent of an implied warranty, so the foregoing may not apply to you.

Please note that Canada Luggage Depot is not responsible for any charges associated with product repairs or replacements, including, but not limited to, the cost of packaging, shipping and applicable taxes.