Samboro Luggage has always been known as one of the best in the industry for standing behind our products. We continue to offer this high standard of service for both our Samboro and Delsey brands.
Our products are warranted against defects in workmanship or materials for the length of the warranty period as specified on the warranty card attached or enclosed with each product.
If ever a defect should arise, Samboro Luggage will repair or replace (at our discretion) your luggage and return it free of charge.
The warranty does not over airline or other carrier damage or misuse. By the nature of its use, luggage is subject to normal wear and tear, Samboro is not responsible for this or damage to contents. Always inspect your luggage before leaving the terminal and act immediately to file a claim if your luggage has been damaged in transit.
All returns must be authorized before sending any product back:
Please contact our Customer Service Department at 1-800-923-3388 ext. 133 Ian Shields or e-mail us at firstname.lastname@example.org.
For returns on claims under warranty or for non-warranty repair due to misuse, please package your product for shipping and send freight pre-paid ith a brief note and proof of purchase to:
Samboro Luggage (Canada) Corp.,
88B East Beaver Creek Road, Unit 4
Richmond Hill, ON, Canada
Please note that Canada Luggage Depot is not responsible for any charges associated with product repairs or replacements, including, but not limited to, the cost of packaging, shipping and applicable taxes.