This product is warranted to be free from defects in materials and workmanship. The warranty applies when the product is used for the purpose intended, under normal conditions, and does not apply to damages caused by typical wear and tear, unreasonable use, or neglect. This warranty excludes damages caused by airline mishandling, in which case the consumer should direct all inquiries to the airline. Travelway reserves the right to make the final judgement on all claims. 

In the unlikely event of a defect, Travelway will repair or replace (at its option) the product with a comparable model without charge. 

Simply send the item to Travelway, attention customer service, along with your proof of purchase. Also include a short note explaining the defect. 

This warranty, beginning from the date of purchase, is effective for 10 years. 1-800-647-3130.

Please note that Canada Luggage Depot is not responsible for any charges associated with product repairs or replacements, including, but not limited to, the cost of packaging, shipping and applicable taxes.