Briggs & Riley Simple as That® Lifetime Warranty

 

Our 'Simple as that' guarantee will cover the repair of all functional aspects of your Briggs & Riley bag for life. We will continue to repair your bag even if you decide to purchase a new Briggs & Riley product with the latest performance innovations.

Naturally, our guarantee does not cover cosmetic wear or cleaning due to odours or stains, nor does it cover the replacement of lost or stolen bags and/or its content. If your bag or its contents are damaged by an airline and you wish to hold them responsible, we suggest that you file a claim with the carrier before leaving the airport.

If you choose not to do this and instead wish for us to repair your bag, we will be happy to do so at no charge. Due to the nature of certain types of repairs and normal wear and tear, it is not always possible to return your bag to its original condition.

How It Works

We stand behind our lifetime guarantee, so that's why we offer you a variety of convenient repair options, so you and your bag can get back on the road.

Three fast and easy repair options that will ensure your bag lasts a lifetime.

Do-It-Yourself

Take the repair into your own hands. we offer DIY repair kits to help you save on time and avoid freight cost.

Global Repair Network

Send or bring your bag to a local Authorized Repair Center. They are located throughout the world.

B&R Repair Center

We'll repair or replace damaged parts with the closest matching part or component and colour.

View full supplier warranty information here.

Please note that Canada Luggage Depot is not responsible for any charges associated with product repairs or replacements, including, but not limited to, the cost of packaging, shipping and applicable taxes.