Rolser Warranty

Our products have a 5-year warranty as of the purchase date. In the event of any incidents occurring during the warranty period, please contact ROLSER ONLINE, S.L.

The warranty covers manufacturing defects and/or defective material, under the following conditions:

1. In order for the warranty to be valid, it is essential to enclose the purchase invoice, sales receipt that confirms the date of purchase. In the event of the ticket or product being tampered with, the warranty will no longer be valid.
2. During the warranty period there will be no charge for repair or material that is covered by said warranty. ROLSER may repair the product or replace it for another new one of equal or higher features.
3. The defective material will become property of ROLSER.
4. The warranty is not transferable.
5. If you have purchased the item in another establishment, you will have to contact that same establishment for processing any claim or enforcing a warranty.

The warranty does not cover damage caused by accident, misuse, neglect, negligence, use contrary to the instructions, unauthorised modifications and/or repairs, inadequate packaging on return, etc.

View full supplier warranty information here.

Please note that Canada Luggage Depot is not responsible for any charges associated with product repairs or replacements, including, but not limited to, the cost of packaging, shipping and applicable taxes.