Within Canada On All Orders Over $49*
30 Days After Purchase
FREE SHIPPING ON ORDERS OF $49 OR MORE!
FREE SHIPPING OFFER IS ONLY AVAILABLE IN CANADA AT THE EXCEPTION OF YUKON, NORTHWEST TERRITORIES, NUNAVUT AND NEWFOUNDLAND-LABRADOR. Offer is valid for ground service only and on orders of $49 or more before shipping and taxes.
WHEN WILL YOU RECEIVE YOUR ORDER?
The following delivery times are average times in which you should receive your order, on most occasions you will receive your order earlier than the times specified.
Order processing times:
Most of our orders leave the same day if received by 3 p.m. EST time Monday - Friday. In certain cases, order processing times can take up to 4 business days. If you need your order by a certain date give our friendly Customer Service Line a call at 1-888-908-6585 or email us at firstname.lastname@example.org and we will confirm a delivery date.
Estimated transit time after your order is shipped (Ground Shipping) :
- Alberta: 3 to 4 business days
- British Columbia: 4 to 5 business days
- Manitoba: 2 to 3 business days
- New Brunswick: 1 to 2 business days
- Newfoundland-Labrador: 3 to 7 business days
- Northwest Territories: 7 to 10 business days
- Nova Scotia: 1 to 2 business days
- Nunavut: 10 to 14 business days
- Ontario: 1 to 2 business days
- Prince Edward Island: 2 to 3 business days
- Quebec: 1 to 2 business days
- Saskatchewan: 2 to 3 business days
- Yukon: 7 to 10 business days
We use the following carriers to deliver our orders:
We will update your order with a tracking number as soon as it becomes available.
DAMAGED / UNDELIVERED PRODUCTS
Canada Luggage Depot Price Beat Policy
***FOR PURCHASES MADE FROM NOVEMBER 18, 2018 TO DECEMBER 23, 2018***
If you find a lower price online before you buy, we will beat it by 10% of the difference. Should our own price be reduced, contact us with your order confirmation email until December 23, 2018 and we will match the price and refund you the difference.*
The Canada Luggage Depot Price Beat Policy ensures that you get the best price on all of our products. Before you make your purchase, show us a lower advertised price on an identical item from an authorized online Canadian retailer and we will beat it by 10% of the difference. Just tell us which competitor is offering the lower price; we will then verify the price and that the item is in stock and available for immediate sale and delivery.
Terms and Conditions
The product must be located in Canada and of the same brand, colour and model. The product must be sold by an authorized online dealer located in Canada. The product must be new, sealed and subject to a manufacturer’s warranty applicable in Canada. Competitors’ prices must be in Canadian dollars and will be adjusted for any taxes, fees or other charges such as shipping and environmental handling fees. Our major competitors are determined solely by us and are based on a number of factors which can change from time to time.
The Canada Luggage Depot Price Match Policy does not apply to advertising errors, products that are out of stock or not available for online sale, clearances, boxing week specials, liquidations, restricted offers, rebates, coupons, premiums, free or bonus offers, limited or minimum quantity or limited time offers, close-outs, and financing offers. The Canada Luggage Depot Price Beat Policy cannot be combined with any other offers.
We reserve the right to cancel or change the terms of this promise at any time.
Do you have any questions or comments?
Would like to find out more about a product? The best way to reach us is by email. Please send us your inquiries at email@example.com and one of our representatives will be glad to answer your question within 24 hours.
To find out more about the status of your order, please contact us by e-mail. (Please do not call our toll-free number for order statuses as we cannot give you any updates over the phone, we would be happy to assist you via e-mail).
What did you think about our customer service and/or products?