This Swiss Gear Bag is warranted to be free from defects in material and workmanship for 5 years from the date of original purchase. If such a defect occurs, upon presentation of proof of purchase, Holiday will repair or replace, at their option, your product without charge. 
This warranty does not cover accidental damage, unreasonable use, normal wear and tear, improper handling or damage caused by a common carrier, loss of use or other consequential damages, nor does it cover repairs attempted by unauthorized persons. If a common carrier damages your product, contact them immediately to file a claim. 
Should you need to return your Swiss Gear bag, please contact the Holiday customer service group at to obtain a return authorization for your repair. All returns should be sent to them postage and freight prepaid. 


Please note that Canada Luggage Depot is not responsible for any charges associated with product repairs or replacements, including, but not limited to, the cost of packaging, shipping and applicable taxes.